How to order from EUE Energy?

This page helps vistors understand how to place an order with us. EUE-Energy.com is the official website of EUE Energy Co., Ltd, a leading lithium battery supplier in China with over 8 years of experience. On average, more than 2,000 vistors browse our website every day. Most of them come to learn how to solve issues relatred to lithium batteries, while others contact us for techinal support or to purchase batteries.

 

We take pride in helping people who consult us and in providing the right lithium batteries and battery packs for their need. While we primarily serve commercial and industrail customers, we also assist individual buyers whenvery possible.

 

Please note: our website functions as an online platform ans showroom for our products and services, not as an online shop. You connot place an order directly on our site as you would on Amazon. This is maily beacuse lithium batteris are classified as Dangerous Goods for air or sea shipping. Shipping them is more complex than shipping ordinary goods, ( See more details about the shipment of lithium batteries ). Some key requirements include:

  • UN38.3 test approval
  • MSDS documentation
  • Certificate of dangerous goods packaging by Customs
  • Cargo aircraft only (For certain shipments)
  • DG (Dangerous goods) packaging and labeling
  • 30% State of charge (SoC)
  • Additional shipping restrictions

 

 

In addtion, the shipping cost of lithium batteries is higher than that of normal cargo. We will calculate the final shipping cost after you confirm your order. We can shipping it via air, express couriers such as DHL, UPS, FedEx, DPD, TNT, as well as by sea, offering difference options based on your needs.

 

Procurement Process

 

Step 1 Contact us via email, WhatsApp, online form,cell-phone. 
Step 2 Discuss your requirements with our sales manager.
Step 3 Our engineer will review your technical needs and design a suitable solution.
Step 4 The sales manager will confirm the solution with you.
Step 5 We will provied a quotation and proforma invoice.
Step 6 Production will begin after we receive your payment.
Step 7 We test, package, and call for a express to delivery your order.
Step 8 The forwarder / exrepss company will provide the tracking number for you check the order shipping status.

 

Important Note on Shipping